(360) 334-1050Summit Design Contractors LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request an estimate, call or text us, or hire us for a remodeling or construction project, and how we use, share and protect it.
By using this website or contacting us, you agree to this Privacy Policy. If you do not agree with it, please do not use the website or submit information through it.
Information we collect
We only ask for what we need to price, plan and build your project. Depending on how you reach us, that may include:
- Contact details: your name, phone number, email address, and the address of the property where the work would happen.
- Project information: the type of project, your budget range and timeline, measurements, photos or plans of the space, and anything else you tell us in the estimate form or in person.
- Communication records: the content of calls, text messages, emails and form submissions, with the date and time, so we have a record of what was discussed and agreed.
- Website and advertising data: your IP address, browser and device type, the page that referred you, the pages you viewed, and how you found us.
We do not ask for, and do not want, sensitive information such as Social Security numbers, health information or government ID numbers. Please do not send them to us.
How we collect information
- Directly from you: through our estimate form, and when you call, text or email us or meet us on site.
- Automatically: through cookies, analytics tools, advertising tags and form-tracking technology on our website.
- From third parties: review platforms, advertising and mapping services, referral sources, and designers, realtors or property managers who bring us onto a project.
How we use information
We use the information above for ordinary business purposes:
- To respond to your inquiry, schedule an in-home consultation and prepare an estimate.
- To design, plan and build the project, order materials, pull permits and coordinate inspections.
- To invoice you and collect payment.
- To send project updates, appointment confirmations and follow-ups about work we have done.
- To send occasional marketing messages about our services, where you have asked to receive them.
- To measure how our website and advertising perform, and to improve both.
- To keep records, resolve disputes, prevent fraud, and meet our legal, registration, warranty and insurance obligations.
Text messaging and phone communications
When you give us your phone number, you authorize Summit Design Contractors LLC and its representatives to contact you at that number about your project by phone call, text message or voicemail, including with automated or prerecorded messages where permitted by law.
Consent to receive marketing text messages is not required as a condition of purchasing any product or service from us. Message and data rates may apply, and message frequency varies. Reply STOP to any message to opt out of further texts, or HELP for help. Opting out of marketing texts does not stop transactional messages about an active project, such as an appointment confirmation.
Cookies, analytics and advertising technologies
Our website uses cookies and similar technologies to remember your preferences, understand traffic, and measure which advertising brings people to us. Some of these tools are operated by third parties, such as analytics and advertising providers, who may set their own cookies.
You can block or delete cookies in your browser settings, and you can opt out of many advertising cookies through your browser or device controls. Disabling cookies may affect how parts of the website work.
How we share information
We do not sell or rent your personal information. We share it only where it is needed to do the work or run the business:
- With our employees, licensed subcontractors, designers and suppliers working on your project.
- With service providers who run our systems on our behalf: hosting, email, scheduling, phone and text messaging, payment processing and analytics.
- With permitting authorities, building inspectors and utility companies, where the work requires it.
- With your lender, property manager, HOA, landlord or insurer, where they are party to the project.
- With our accountants, attorneys and insurers, in confidence.
- Where required by law: in response to a subpoena, court order or lawful request, or to protect our rights, safety or property.
- With a successor, if the business is sold or reorganized.
Photos of your home
We photograph our work before, during and after construction for records, warranty and permitting purposes. We may also use photographs of finished spaces in our gallery, on our website, on social media and in advertising. Those photographs show the rooms and the workmanship, not your street address, your name or other personal details. If you would rather we not use photographs of your project at all, tell us and we will not.
Reviews
Reviews shown on our website are public reviews customers have posted on platforms such as Google, shown with the reviewer’s public name and profile photo. If you posted a review and would like it removed from our website, contact us and we will take it down.
Your rights and choices
You may ask us for a copy of the personal information we hold about you, or ask us to correct or delete it. You may also ask us to stop sending you marketing messages: every marketing email has an unsubscribe link, and you can reply STOP to any text.
To make a request, contact us using the details at the bottom of this page. We may need to verify who you are before we act on it, and we may keep information we are required to keep for tax, registration, warranty or legal reasons.
Data security
We use reasonable administrative and technical safeguards to protect the information we hold, and we limit access to the people who need it. No method of transmission over the internet or electronic storage is completely secure, however, so we cannot guarantee absolute security.
Data retention
We keep information for as long as we need it to complete the work you asked for, and after that for as long as our tax, registration, warranty, insurance and legal obligations require. Records of completed construction work are generally kept long term, because they matter to the house and to any future warranty claim.
Third-party websites and services
Our website links to services we do not control, including map listings, review platforms and social profiles. This Privacy Policy does not cover those sites, and we are not responsible for their practices. Read their privacy policies before giving them information.
Children’s privacy
Our website and services are not directed at children under 13, and we do not knowingly collect their personal information. If we learn that we have collected information from a child under 13, we will delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version is always posted on this page, with the date it was last updated at the top. Continued use of the website after a change means you accept the updated policy.
Contact us
Questions about this Privacy Policy, or about the information we hold about you:
- Summit Design Contractors LLC
- Vancouver, WA
- Serving Vancouver, WA and the Portland, OR metro area
- Phone: (360) 334-1050
- Email: sdcontractorsllc@gmail.com